Help, questions, and bug reports for yourclock.

Contact

Email [email protected] and you'll get a reply, usually within a couple of days.

It helps to include:

• Your device (e.g. iPhone 15 Pro) and iOS version
• The app version, and what you expected to happen instead

Common questions

I bought a clock face but it's not unlocked

Open the clock face gallery, tap the overflow menu (⋯), and choose Restore purchases. Make sure you're signed in with the same Apple ID you used to buy it. Purchases are permanent and can always be restored at no extra cost.

I got a new phone — do I have to buy the faces again?

No. Install yourclock, sign in with the same Apple ID, and use Restore purchases in the gallery menu.

A face shows a price but buying it fails

Check that you have a working internet connection and that a valid payment method is on file for your Apple ID, then try again. If it keeps failing, email us with the name of the face.

Does the app keep the screen on?

Yes — while a clock face is displayed, the screen is kept awake so the clock stays visible.

Refunds

All purchases go through Apple, so refunds are handled by Apple rather than by us. Request one at reportaproblem.apple.com.

Privacy

yourclock collects no personal data. See the Privacy Policy.